Reasons to Book with Designer
 

1. We know Africa inside out, we know the travel industry and are pioneers in a number of  new travel niches. Designer Safaris has been Designing African safari holidays for over 11 years and because we are based in Nairobi, Kenya within East Africa we are close to our suppliers and know them well. We travel extensively to the African destinations that we sell, assessing all hotels, lodges and services personally.

2. Designer Safaris is a highly reputable and reliable company with hand-picked African Safari Travel Experts with excellent experience and credentials. Designer Safaris has been recommended as the preferred Africa Travel Company by many of Africa's top travellers.

3. We're fully accredited with international and regional travel organisations whose job it is to ensure we deliver to predefined minimum industry standards . We hold accreditation with ASTA (American Society of Tour Operators) and KATO (Kenya Association of Tour Operators).

4. You are our priority: building a relationship with you, satisfying your needs and exceeding your expectations is extremely important to us. We do this so well that the majority of our clients are either repeat clients or referred by friends, family and colleagues who have traveled with us before.

5. Nothing is too much trouble for us; we respect your time and money. We will personalise an itinerary to suit the most discerning traveller, customising it to your requests and your dreams.

6. Our passionate African Safari Experts travel extensively around Africa, visiting the different areas and what they have to offer. They have intimate, firsthand knowledge and experience of the products and destinations we sell - enabling us to provide you with the best advice.

7. Our African Safari Experts specialise in different areas. This means that when you send us an enquiry you'll be contacted by an expert in the area you've expressed an interest in. No wasting time while being given the run-around by people who don't know the situation on the ground!

8. We provide you with your choice of communication with us, either via email or telephone.

9. We conduct regular surveys among our travelers to ensure that we only work with the best, and that our suggestions are aligned to your personal expectations. We're open to your suggestions towards improvement and welcome constructive criticism (big or small).

10. Sometimes the unexpected happens and things may go wrong before or on vacation - like unforeseen illness or your luggage being lost by the airline. But rest assured, we're on standby 24 hours a day, 365 days a year for emergency assistance. We will facilitate assistance wherever required, even for those parts of your vacation that you didn't book through us.

11. Our dedicated flights team can book your flights to and from Africa; as well as within the continent, both international and domestic. They maintain a steady finger on the pulse of international air travel and scour the airlines for the best prices possible.